1. Introduction
Welcome to the Matismart website.
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information, including our use of cookies and similar technologies.
By accessing or using our website, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
Information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Company name and job title (if provided)
b. Usage and Technical Information
Information automatically collected when you visit our website, such as:
- IP address
- Browser type and device information
- Pages visited, time spent on pages, and referring URLs
3. Cookies and Similar Technologies
3.1 What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve user experience, and provide analytical insights.
Cookies may be linked to personal data, but they do not usually directly identify you.
3.2 Types of Cookies We Use
We use the following categories of cookies:
a. Strictly Necessary Cookies
These cookies are essential for the operation of our website and cannot be disabled through our systems.
b. Performance and Analytics Cookies
These cookies help us understand how visitors use our website (for example, pages visited and traffic sources) so we can improve performance and usability.
Examples may include analytics services such as Google Analytics.
c. Functional Cookies
These cookies allow the website to remember your preferences (such as language or region) to provide enhanced functionality.
d. Marketing and Advertising Cookies (If Applicable)
These cookies may be used to deliver relevant advertisements or measure the effectiveness of marketing campaigns on platforms such as Google or Meta.
3.3 Managing Cookies
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect website functionality.
3.4 Consent (EU/EEA Users)
Where required by applicable laws, including the GDPR and ePrivacy Directive, we will request your consent before placing non-essential cookies on your device. You may withdraw your consent at any time.
4. How We Use Your Information
We use the information we collect to:
- Operate and maintain our website
- Respond to inquiries and business communications
- Improve website performance and user experience
- Send marketing communications only with your consent
- Ensure security and prevent fraud or misuse
5. Legal Basis for Processing (Where Applicable)
Where required by law, including the GDPR, we process personal data based on:
- Your consent
- Performance of a contract or pre-contractual request
- Our legitimate business interests
- Compliance with legal obligations
6. Sharing of Information
We do not sell your personal information.
We may share information with:
- Trusted service providers who assist with website hosting, analytics, or communications
- Legal or regulatory authorities when required by law
All service providers are required to protect your information and use it only for authorized purposes.
7. International Data Transfers
Matismart operates globally. Your information may be processed or stored in countries where we or our service providers operate, including China.
We take appropriate safeguards to ensure your personal data is protected in accordance with applicable data protection laws.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Data Security
We implement reasonable technical and organizational measures to protect your personal information. However, no internet-based system is completely secure, and we cannot guarantee absolute security.
10. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent at any time
- Object to or restrict certain processing activities
- Request a copy of your data in a commonly used format
- Unsubscribe from marketing communications
To exercise your rights, please contact us using the details below.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: info@matismart.com
- Address: Room 318–320, No. 83, 3rd Huanhu West Road, Pudong, Shanghai, China 201306